Refund policy

We have a 48 Hours return policy, which means you have 48 hours after receiving your item to request a return.

Retunable items 

Only damaged, defective, or wrong items will be eligible for a return and refund without a return fee . The items must be in the same condition in which you received them, unworn or unused, with tags, and in their original packaging. You’ll also need the receipt or proof of purchase. Please inspect your order upon reception and contact us immediately(within 48 hours after delivery ) with supporting pictures if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right. Package unpacking video is mandatory to avail a refund or a return.

Also if the items are delivered Late or after the committed shipping time period then the items can be claims for a return and refund at no additional cost . 

 

Non-returnable items

If your item is not damaged, defective, or different from what you ordered then the item cannot be returned or claimed for a refund. Or if the items are delivered Late or after the committed shipping time period then the items can be claims for a return and refund at no additional cost . 

Return Process

If you receive a damaged, defective, or wrong items will be eligible for a return and refund at no additional cost .Or if the items are delivered Late or after the committed shipping time period then the items can be claims for a return and refund at no additional cost . 

To start a return, you can contact us at connect@witchwayout.in. Please note that returns will need to be sent to the following address: P 26, Regent Estate Rd, Regent Estate, Jadavpur, Kolkata, West Bengal 700092

If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at connect@witchwayout.in.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@witchwayout.in.

 

Refunds Process

In case you don't receive a product after paying or receive a damaged, defective, or wrong item then you are eligible for a refund .

To start a refund, you can contact us at connect@witchwayout.in

We will notify you once we’ve inspected the matter, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@witchwayout.in.